1. They’re surely a perfectly green company!
GreenGeeks consists of a ton of web hosting, supportive manner like customer service, and encouraging eco-friendly awards, and that’s only the a small part of this brand ! As a matter of fact, GreenGeeks has reduced its carbon footprint by operating as a fully distributed company. It simple means that, all employees are completely remote and for sure ALL of their offices as well! On top of that, since this company is using high-quality energy-efficient server hardware (which is state-of-the-art), they’ve prove this name as a 300% green company!
How does one become “300% green”, perhaps you might want to know? You will be amaze that GreenGeek’s servers are powered by renewable energy and then offset by wind energy (credits)as well! Isn't it wonderful ?
If you will question the whole climate change thing or curiosity about how much pollution a single server produces in a year, here’s some answers for your thought:
Website hosting servers pull energy from the grid, most of that energy comes from fossil fuels. Each web hosting server produces 1390 pounds of CO2 each year! There are tens of millions of servers worldwide and growth in web hosting services is estimated to be greater than 400% each year for the foreseeable future.GreenGeeks – Going Green
I had to give a double-take and let it sink in that a single server CREATES 1390 lbs of CO2 annually in a serious way. Do you want to know something more jarring?:
At recent estimates, the airline industry contributes to 3.5% of global climate change. The airline industry is expected to contribute to over 5% of global climate change by 2050. By 2020, Information technology is expanding far more rapidly and should exceed 3.5% of global climate change and most probably shall contribute 5% of global climate change long before 2050.GreenGeeks – Going Green
So make the long story short, GreenGeeks is truly an environmentally friendly web hosting services !
2. GreenGeeks customer service means 24/7 for the whole year
Now, most web hosts are available 24/7/365 because websites won’t sleep!
One thing for sure being that GreenGeeks won’t waste your time by asking customers to “hold for a moment such as 3-4 minutes while they investigate” (4 times in a row) or a, “please wait 12-24 HOURS for the A-Record to follow up” when the request has no impact on such a thing, and your website is entirely down during that time. However, I think I am out of the topic.
You can be sure that GreenGeeks will either solve your problem right away, or they’ll direct you to submit a ticket to a follow up department!
P.S. You will find an area on the GreenGeeks dashboard to view the status of all current or past tickets. It’s amazing.
3. You'll find a super helpful live chat feature
Regarding to their customer service, did I mention that GreenGeeks has an amazing live chat? I think I did.
You don't have to wait for more than a few minutes to talk with someone. Additionally, while waiting, you can see when the rep has read your message, or even when they start to type in the message !
They won’t waste your time with overtly chipper small (chat). I mean, more power to you. (My brain bandwidth has a small-talk threshold.)
4. Their customer service is right to the point
Again, I can assure you on their wonderful customer service. It’s nothing hidden, fast, friendly, and right to the point. What else do you want ?
Having to deal with multiple web hosts over the years, that is difficult to come by.
Side note: this won’t take up one of the 10 reasons, so check an 11th “bonus” reason from below
5. Web hosting that is streamlined, simple and accurate
From migrating a website to submitting a supportive ticket, GreenGeeks has its processes on lockdown! I appreciate their love of transparency below, but when it comes to simplifying or fixing super complex problems, they get it and always have a clear path to help you get to your solution.
In fact, if you had a question or something needed to be fixed; it usually was solved during the chat time. If it couldn’t get resolved right away, it takes a reasonable time which means within 24 hours. Unfortunately, it may not be like this in other web host experiences.
6. GreenGeeks digs transparency it and shows
In fact; you can tell when a company puts on as priority when trying to help you solve an issue or not. For example: when all of their answers are (complete crap) blanket statements or check the FAQ.
The good news is that GreenGeeks won't offer such a service because they focus on their ethos/message with facts and follow through in everything. Plus, if they don’t know something, they will just be honest about it. They’ll tell you that they need sometimes to figure it out and about how long it will take to reply to you.
How can you beat such a good serving attitude?
7. If something gets too complicated, they will follow up with chat, email or talk
GreenGeeks has a lot of resources for helping customers step-by-step through different issues of varying levels of complexity. So if you have different levels of website experience, it doesn’t matter. They have tutorials and help in with step-by-step solution for you.
Let’s be honest, many of us aren’t comfortable with tech jargon or what is happening when our website is down. The one thing that we always know is when something is “broke”or even "down".
To make it short, if an FAQ or step-by-step manual won't help you to solve the issue, don’t try to power through and break your site any further. You just simply give them a call or open a chat and let them know what’s happening.
8. Site migration is very easy, fast, and free
Another issue we need to deal with : site migration.
Migrations will sometimes cost $200+ depending on the size of your website. In general, site migration fees can be difficult to determine as many web hosts usually have some sort of “horrible” item(s) that need to get added during the migration and are usually also necessary, even it is unexpected.
NO ! Not with GreenGeeks because site migrations are free! They’ll do them for you, and even migrate email accounts if you have them with your site! For sure you have to make sure they know if you have email accounts before they start. They can go back to check it out if necessary, but being proactive has never hurt anyone.
9. Their web hosting prices are on point!
Yes，one more benefit which you must understand and about this web hosting. GreenGeek’s pricing scale is very competitive! Especially when you consider what is offered compared to some of the popular other website hosting.
It’s also important to note that things such as disk space, bandwidth, and email accounts are unlimited on ALL 3 plans ( Sounds good?). Plus, hosting plans come with an option for CDN integration (you decide whether if you want to use it or not, but be sure to give it a try if you want to want to make sure you have better speed on your website). At the same time, there are nightly backups, a free SSL certificate, and they also provide a site builder as well !
10. A 99.9% uptime guarantee!
Finally, I can attest to its that GreenGeeks has a 99.9% uptime guarantee and it’s legit! ( very powerful )
There are many other web hosts who promise something similar, but it seems like they exclude specific technical issues like “A-Record propagation” or downtime in general. You can be assure that, you won't experience a downtime with GreenGeeks.
11. Bonus: There’s a 30-day money-back guarantee
I want to add one more information as I promised from above : why you should consider GreenGeeks. Well, here it is!
GreenGeeks offers a 30-day money-back guarantee, no questions asked. Boom !
I really mention about this because no service is perfect, but GreenGeeks comes pretty at the top ! There will always be the good and bad with different website hosts when your site(s) are down, or something else won’t work. However, before switching to GreenGeeks, you will hesitate.
Let’s be practical, nobody wants to change hosts unless there is an on-going problem happen with your hosting. On top of that, it’s terrible when you don’t know how to change everything over and are nervous about losing data. However, GreenGeeks's 30-day money back policy is what makes this unique web hosting successful. (Being eco-friendly helped too!)